For thousands of years documentation has been mediocre. And mediocre documentation will make your users cry, or swear or do something more drastic. Even worse, mediocre documentation gives you mediocre results. Our job at Blue Mango is to help you create fantastic documentation.

ScreenSteps helps you to create documentation that customers want to read. Design engaging knowledge-base articles and how-to guides within one application. Authoring workflows let you collaborate more easily to create visual documentation. Keep Things up to Date. Use tools such as inline image replacement to update articles with less hassle. Publish complete manuals to a custom knowledge base or to platforms such as Zendesk. People are usually overwhelmed with documentation,.

Sign up for a free 14-day trial. See better results from your live Salesforce training. How To Write Documentation - Hire Somebody. But to make things easier for me, I just call it documentation. Right now, the problem many organizations and teams face is.